At Aetherverse Consult, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you access or use our marketplace platform, website, and related digital services.

This Privacy Policy is prepared in accordance with the Constitution of the Republic of Ghana, 1992, particularly Article 18(2), which guarantees every person’s right to privacy, including the privacy of their home, property, correspondence, and communication. It also complies with the Data Protection Act, 2012 (Act 843), the Electronic Transactions Act, 2008 (Act 772), the Cybersecurity Act, 2020 (Act 1038), and other applicable laws governing the collection, processing, storage, and protection of personal data.

1. Information We Collect

We may collect the following information:

• Personal Information, including your name, email address, telephone number, residential or business address, and other contact details.

• Account and Listing Information relating to your account, membership subscription, vehicle listings, business profile, and communications made through our platform.

• Transaction Information relating to subscription payments, marketplace service fees, and other transactions.

• Technical Information including IP address, browser type, operating system, device identifiers, cookies, and similar technologies.

• Usage Information regarding how you access and interact with our website and digital services.

• Marketing Preferences and communication choices.

All personal information is collected lawfully, fairly, and only where necessary for legitimate business purposes, consistent with the Data Protection Act, 2012 (Act 843).

2. How We Use Your Information

Your information may be used to:

• Operate and maintain our marketplace platform.

• Create and manage user accounts and memberships.

• Facilitate communication between buyers, sellers, dealers, traders, and businesses.

• Process subscription fees and marketplace payments.

• Improve our website, services, and user experience.

• Detect fraud, prevent abuse, and maintain platform security.

• Respond to enquiries and provide customer support.

• Send important notices regarding your account and our services.

• Send promotional communications where you have provided your consent.

• Comply with applicable legal and regulatory obligations.

We process personal information only for lawful purposes and only to the extent necessary to provide our services.

3. Sharing Your Information

Your information may be shared with:

• Payment processors and financial institutions.

• Technology service providers and hosting partners.

• Analytics and customer support providers.

• Government agencies, regulators, or law enforcement authorities where required by law.

• Successor organizations in connection with a merger, acquisition, restructuring, or sale of business assets.

Aetherverse Consult does not sell or rent your personal information to third parties.

4. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction, in accordance with the security requirements of the Data Protection Act, 2012 (Act 843), and applicable cybersecurity laws.

While we employ commercially reasonable security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Your Rights

Subject to applicable Ghanaian law, you have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permissible.

• Object to certain forms of data processing.

• Withdraw your consent where processing is based on consent.

• Request information regarding how your personal data is processed.

Requests may be submitted using the contact information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, personalize user experiences, remember user preferences, analyse website traffic, and enhance security.

Users may disable cookies through their browser settings, although certain features of the platform may become unavailable.

7. Children’s Privacy

Our services are intended only for persons who are 18 years of age or older. We do not knowingly collect personal information from children without lawful parental or guardian consent where required by law.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

When personal information is no longer required, it will be securely deleted, anonymized, or destroyed in accordance with applicable law.

9. International Data Transfers

Where personal information is processed or stored outside Ghana, Aetherverse Consult will take reasonable steps to ensure that such transfers comply with the Data Protection Act, 2012 (Act 843), and that appropriate safeguards are implemented to protect your information.

10. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will become effective immediately upon publication on our website unless otherwise stated.

Continued use of our services after any amendments constitutes acceptance of the revised Privacy Policy.

11. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Aetherverse Consult

Email: support@aetherverseconsult.com

Website: www.aetherverseconsult.com

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of Ghana, including but not limited to:

• The Constitution of the Republic of Ghana, 1992 (Article 18(2))

• Data Protection Act, 2012 (Act 843)

• Electronic Transactions Act, 2008 (Act 772)

• Cybersecurity Act, 2020 (Act 1038)

Any dispute arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Republic of Ghana.